{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Biggest Lie in Business : The Customer Service Manual","author_name":"Fast Company Magazine","thumbnail_url":"https://www.ebooknetworking.net/books/B00/005/bigB00005UWLO.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00005UWLO.html\">The Biggest Lie in Business : The Customer Service Manual</a>","width":400,"height":300}