{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Developing customer service opportunities: A case study employing advanced metering, communication, and information technologies","author_name":"R Levy","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0006QBF5M.html\">Developing customer service opportunities: A case study employing advanced metering, communication, and information technologies</a>","width":400,"height":300}