{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Managed Support Services: A New Model of Hardware and Software Support Emerges","author_name":"IDC, Christine Tenneson","thumbnail_url":"https://www.ebooknetworking.net/books/B00/080/bigB00080L1XM.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00080L1XM.html\">Managed Support Services: A New Model of Hardware and Software Support Emerges</a>","width":400,"height":300}