{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customers at the core: employ a customer-centric business model to ensure member satisfaction.: An article from: Association Management","author_name":"Jay Younger, Wes Trochlil","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00081ON2C.html\">Customers at the core: employ a customer-centric business model to ensure member satisfaction.: An article from: Association Management</a>","width":400,"height":300}