{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"People's People need software upgrade.(Cutting-Edge Technologies for the Contact Center)(customer service representative)(Editorial): An article from: Customer Interaction Solutions","author_name":"Tim Parry","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00081V4II.html\">People&#039;s People need software upgrade.(Cutting-Edge Technologies for the Contact Center)(customer service representative)(Editorial): An article from: Customer Interaction Solutions</a>","width":400,"height":300}