{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The importance of empowerment: if you want to keep your customers, you must empower your employees.: An article from: Canadian Manager","author_name":"John Tschohl","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000825UR8.html\">The importance of empowerment: if you want to keep your customers, you must empower your employees.: An article from: Canadian Manager</a>","width":400,"height":300}