{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Discover the huge benefits of IP contact centers; 70-90% attainable cost savings!(Publisher's Outlook): An article from: Customer Interaction Solutions","author_name":"Nadji Tehrani","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00082I7OG.html\">Discover the huge benefits of IP contact centers; 70-90% attainable cost savings!(Publisher&#039;s Outlook): An article from: Customer Interaction Solutions</a>","width":400,"height":300}