{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Quality equation: the sum of experience-enhancing strategies is value to the customer.: An article from: Association Management","author_name":"Carole Schweitzer","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00082Z5G4.html\">Quality equation: the sum of experience-enhancing strategies is value to the customer.: An article from: Association Management</a>","width":400,"height":300}