{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Inter@ction Solutions' 2002 Product of the Year Awards. (Call Center/CRM Management Scope).(Buyers Guide): An article from: Customer Interaction Solutions","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0008G6GK4.html\">Customer Inter@ction Solutions&#039; 2002 Product of the Year Awards. (Call Center/CRM Management Scope).(Buyers Guide): An article from: Customer Interaction Solutions</a>","width":400,"height":300}