{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Management responses to union in Australian call centres: exclude, tolerate or embrace?(Contributed Article): An article from: Australian Bulletin of Labour","author_name":"Patricia Todd, Joan Eveline, Leonie Still, Judy Skene","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0008GCP7C.html\">Management responses to union in Australian call centres: exclude, tolerate or embrace?(Contributed Article): An article from: Australian Bulletin of Labour</a>","width":400,"height":300}