{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"A SYSTEMS-BASED FRAMEWORK FOR CONTINUOUS IMPROVEMENT: A SERVICE SECTOR APPLICATION.: An article from: Journal of Business Strategies","author_name":"Richard A. Reid, Elsa Leong Koljonen","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0008HD9I0.html\">A SYSTEMS-BASED FRAMEWORK FOR CONTINUOUS IMPROVEMENT: A SERVICE SECTOR APPLICATION.: An article from: Journal of Business Strategies</a>","width":400,"height":300}