{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Industry Struggles To Integrate CRM Into Its Operation.(insurance industry needs to use customer relationship management techniques to retain ... & Casualty-Risk & Benefits Management","author_name":"Catherine Arnold","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0008HKIXY.html\">Industry Struggles To Integrate CRM Into Its Operation.(insurance industry needs to use customer relationship management techniques to retain ... &amp; Casualty-Risk &amp; Benefits Management</a>","width":400,"height":300}