{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Why I'm cautious about customer service. (satisfying customer demands while maintaining the company's profitability) (Operations): An article from: Chief Executive (U.S.)","author_name":"Blasier, John","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00091YG5A.html\">Why I&#039;m cautious about customer service. (satisfying customer demands while maintaining the company&#039;s profitability) (Operations): An article from: Chief Executive (U.S.)</a>","width":400,"height":300}