{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service quality/service excellence. (Information Center Issues): An article from: Bank Marketing","author_name":"Lisa Mahoney","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000921VXY.html\">Service quality/service excellence. (Information Center Issues): An article from: Bank Marketing</a>","width":400,"height":300}