{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The people who write the ads don't have to meet the customers. (implementation of customer service programs): An article from: Bank Marketing","author_name":"James H., Jr. Donnelly","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00092J744.html\">The people who write the ads don&#039;t have to meet the customers. (implementation of customer service programs): An article from: Bank Marketing</a>","width":400,"height":300}