{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"More than a smile; delivering customer service that stands out from the crowd. (Taking Stock): An article from: Do-It-Yourself Retailing","author_name":"Mark D. Parrott","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00092KNJM.html\">More than a smile; delivering customer service that stands out from the crowd. (Taking Stock): An article from: Do-It-Yourself Retailing</a>","width":400,"height":300}