{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Evaluating service quality and productivity in the regional airline industry.: An article from: Transportation Journal","author_name":"Lawrence J. Truitt, Ray Haynes","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00092WMBY.html\">Evaluating service quality and productivity in the regional airline industry.: An article from: Transportation Journal</a>","width":400,"height":300}