{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"TQM success - or, it's the process, stupid! (Total Quality Management): An article from: Journal of Property Management","author_name":"Anthony W. Smith, Jeremy M. Sibler","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00092XLB4.html\">TQM success - or, it&#039;s the process, stupid! (Total Quality Management): An article from: Journal of Property Management</a>","width":400,"height":300}