{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Modeling the role of total quality management in the customer focused organization.: An article from: Journal of Managerial Issues","author_name":"Lawrence D. Fredendall, Tina L. Robbins","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00093S7AS.html\">Modeling the role of total quality management in the customer focused organization.: An article from: Journal of Managerial Issues</a>","width":400,"height":300}