{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Benchmark Survey: tech support cost ratios. (Industry Trend or Event): An article from: Soft-Letter","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00097P8LU.html\">Benchmark Survey: tech support cost ratios. (Industry Trend or Event): An article from: Soft-Letter</a>","width":400,"height":300}