{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Everything I know about customer service, I learned from Furby.(Furby is a robotic toy)(Editorial): An article from: Bank Marketing","author_name":"Kevin Sheridan","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00098R7YU.html\">Everything I know about customer service, I learned from Furby.(Furby is a robotic toy)(Editorial): An article from: Bank Marketing</a>","width":400,"height":300}