{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"A 'Strategy Grid' Helps Improve Customer Service.(ABA Financial Client Satisfaction Index)(Brief Article): An article from: Bank Marketing","author_name":"Walt Albro","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00099MMUS.html\">A &#039;Strategy Grid&#039; Helps Improve Customer Service.(ABA Financial Client Satisfaction Index)(Brief Article): An article from: Bank Marketing</a>","width":400,"height":300}