{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Riding herd on attrition: here's one approach to maintaining your grip on customers in the 'top-tier,' 'mature' and business banking' ... Story): An article from: ABA Bank Marketing","author_name":"Janet Bigham Bernstal","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0009Y96TS.html\">Riding herd on attrition: here&#039;s one approach to maintaining your grip on customers in the &#039;top-tier,&#039; &#039;mature&#039; and business banking&#039; ... Story): An article from: ABA Bank Marketing</a>","width":400,"height":300}