{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Keep customers coming back with customized relationship management.(bookmark)(Don Peppers, Martha Rogers)(Book Review): An article from: Communication World","author_name":"Michele Fitzpatrick","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000ALOB6I.html\">Keep customers coming back with customized relationship management.(bookmark)(Don Peppers, Martha Rogers)(Book Review): An article from: Communication World</a>","width":400,"height":300}