{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Keeping the customer out of the emergency room.(Marketing Solutions)(financial service customer relations): An article from: ABA Bank Marketing","author_name":"Robert Hall","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000ALUM2U.html\">Keeping the customer out of the emergency room.(Marketing Solutions)(financial service customer relations): An article from: ABA Bank Marketing</a>","width":400,"height":300}