{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer relationship management: a comparative analysis of family and nonfamily business practices*.: An article from: Journal of Small Business Management","author_name":"Marjorie J. Cooper, Nancy Upton, Samuel Seaman","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000ALURLG.html\">Customer relationship management: a comparative analysis of family and nonfamily business practices*.: An article from: Journal of Small Business Management</a>","width":400,"height":300}