{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Powerful Telephone Skills: Practical Training That Makes the Critical Difference Between a 'Ho-Hum' Exchange and a Telephone Conversation That Sparkles With Courtesy and Professionalism","author_name":"Jim Siress","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000B915UO.html\">Powerful Telephone Skills: Practical Training That Makes the Critical Difference Between a &#039;Ho-Hum&#039; Exchange and a Telephone Conversation That Sparkles With Courtesy and Professionalism</a>","width":400,"height":300}