{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Beyond Transactional CRM: Siebel as an Example","author_name":"Mary Wardley, Robert Blumstein","thumbnail_url":"https://www.ebooknetworking.net/books/B00/0CE/bigB000CEV71U.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000CEV71U.html\">Beyond Transactional CRM: Siebel as an Example</a>","width":400,"height":300}