{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Your call is important to us: in the early 1990s, call centres were hailed as a saviour for communities hit hard by the re-structuring of the manufacturing ... reality.: An article from: Arena Magazine","author_name":"Nicky Welch","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000MR9836.html\">Your call is important to us: in the early 1990s, call centres were hailed as a saviour for communities hit hard by the re-structuring of the manufacturing ... reality.: An article from: Arena Magazine</a>","width":400,"height":300}