{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Back to front: regulators and customers are demanding front-office treatment, seeking to be handled as critical business partners, not as back-end ... An article from: Risk & Insurance","author_name":"Judy Johnson, Dennis A. Steckler","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000OI08M8.html\">Back to front: regulators and customers are demanding front-office treatment, seeking to be handled as critical business partners, not as back-end ... An article from: Risk &amp; Insurance</a>","width":400,"height":300}