{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Social regard: a link between waiting for service and service outcomes [An article from: International Journal of Hospitality Management]","author_name":"K. Butcher, T. Heffernan","thumbnail_url":"https://www.ebooknetworking.net/books/B00/0PA/bigB000PAU5LE.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000PAU5LE.html\">Social regard: a link between waiting for service and service outcomes [An article from: International Journal of Hospitality Management]</a>","width":400,"height":300}