{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Measuring customer service quality in local government: Fulton County Human Services shares its experience with surveys and recommends ways to use ... An article from: The Public Manager","author_name":"Brenda Sullivan, Cheryl Estes","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000PSIN9M.html\">Measuring customer service quality in local government: Fulton County Human Services shares its experience with surveys and recommends ways to use ... An article from: The Public Manager</a>","width":400,"height":300}