{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting [An article from: European Journal of Operational Research]","author_name":"W. Buckinx, D. Van den Poel","thumbnail_url":"https://www.ebooknetworking.net/books/B00/0RR/bigB000RR659G.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000RR659G.html\">Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting [An article from: European Journal of Operational Research]</a>","width":400,"height":300}