{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Big Book of Customer Service Training Games (Big Book Series)","author_name":"Carlaw, Peggy","thumbnail_url":"https://www.ebooknetworking.net/books/B00/0SE/bigB000SEGJ8K.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B000SEGJ8K.html\">The Big Book of Customer Service Training Games (Big Book Series)</a>","width":400,"height":300}