{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction (softcover)","author_name":"William C. Byham; Contributor-Jeff Cox","thumbnail_url":"https://www.ebooknetworking.net/books/B00/17R/bigB0017RBDMY.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0017RBDMY.html\">Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction (softcover)</a>","width":400,"height":300}