{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"How the Net Promoter Score (NPS) Can Drive Growth: The Economic Advantage of Superior Customer Relationships","author_name":"Fred Reichheld","thumbnail_url":"https://www.ebooknetworking.net/books/B00/1GL/bigB001GLLSMQ.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B001GLLSMQ.html\">How the Net Promoter Score (NPS) Can Drive Growth: The Economic Advantage of Superior Customer Relationships</a>","width":400,"height":300}