{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Helping the Groundswell Support Itself: Customers Supporting Customers Through Social Technologies","author_name":"Charlene Li, Josh Bernoff","thumbnail_url":"https://www.ebooknetworking.net/books/B00/1GL/bigB001GLLTFC.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B001GLLTFC.html\">Helping the Groundswell Support Itself: Customers Supporting Customers Through Social Technologies</a>","width":400,"height":300}