{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Good and bad staff monitoring at the call centre.(Observations): An article from: European Business Forum","author_name":"Maeve Houlihan","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B001MW7NY6.html\">Good and bad staff monitoring at the call centre.(Observations): An article from: European Business Forum</a>","width":400,"height":300}