{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Who's in charge?(Headset): An article from: Customer Interaction Solutions","author_name":"Keith Dawson","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B001N60V2W.html\">Who&#039;s in charge?(Headset): An article from: Customer Interaction Solutions</a>","width":400,"height":300}