{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Management: Meeting & Exceeding Customer Expectations - 8th edition","author_name":"Warren R. Plunkett","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0028ICFEG.html\">Management: Meeting &amp; Exceeding Customer Expectations - 8th edition</a>","width":400,"height":300}