{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Net Promoter Industry Report 2009- Financial Services- Banking B2C","author_name":"Inc. Satmetrix Systems","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B002AMJXPO.html\">Net Promoter Industry Report 2009- Financial Services- Banking B2C</a>","width":400,"height":300}