{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"ShoreTel's ShoreWare contact center 5.(CUSTOMER INTER@CTION NEWS): An article from: Customer Interaction Solutions","author_name":"Unavailable","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B002BYK666.html\">ShoreTel&#039;s ShoreWare contact center 5.(CUSTOMER INTER@CTION NEWS): An article from: Customer Interaction Solutions</a>","width":400,"height":300}