{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Evaluating the expectations disconfirmation and expectations anchoring approaches to citizen satisfaction with local public services.: An article ... of Public Administration Research and Theory","author_name":"Oliver James","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B002EWJJFE.html\">Evaluating the expectations disconfirmation and expectations anchoring approaches to citizen satisfaction with local public services.: An article ... of Public Administration Research and Theory</a>","width":400,"height":300}