{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Overpromise and Overdeliver (Revised Edition): How to Design and Deliver Extraordinary Customer Experiences","author_name":"Rick Barrera","thumbnail_url":"https://www.ebooknetworking.net/books/B00/2KA/bigB002KAORWK.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B002KAORWK.html\">Overpromise and Overdeliver (Revised Edition): How to Design and Deliver Extraordinary Customer Experiences</a>","width":400,"height":300}