{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Driving customer satisfaction and financial success through employee engagement.: An article from: People & Strategy","author_name":"Benjamin Schneider, William H. Macey, Karen M. Barbera, Nigel Martin","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B002M1S4S0.html\">Driving customer satisfaction and financial success through employee engagement.: An article from: People &amp; Strategy</a>","width":400,"height":300}