{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Call center farewell and time for the changing of the guard; After 28 years of industry leadership, it's time to ask my son, TMC CEO Rich Tehrani, to ... article from: Customer Interaction Solutions","author_name":"Nadji Tehrani","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B003C39SH8.html\">Call center farewell and time for the changing of the guard; After 28 years of industry leadership, it&#039;s time to ask my son, TMC CEO Rich Tehrani, to ... article from: Customer Interaction Solutions</a>","width":400,"height":300}