{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"On-hold messaging: what callers hear on hold can increase revenue.(Techknowledge): An article from: Utah Business","author_name":"Candace M. Little","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B003GHMJJ4.html\">On-hold messaging: what callers hear on hold can increase revenue.(Techknowledge): An article from: Utah Business</a>","width":400,"height":300}