{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer loyalty: making your program excel: customer retention is one measurement of the effectiveness of your loyalty program and a critical ... An article from: Franchising World","author_name":"Steve Baxter","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0041JAERA.html\">Customer loyalty: making your program excel: customer retention is one measurement of the effectiveness of your loyalty program and a critical ... An article from: Franchising World</a>","width":400,"height":300}