{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Buying decisions 2011: Frost and Sullivan's Dawson on WFM/WFO solutions.(OPERATIONS and Management)(Interview): An article from: Customer Interaction Solutions","author_name":"Unavailable","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B004OBQXMU.html\">Buying decisions 2011: Frost and Sullivan&#039;s Dawson on WFM/WFO solutions.(OPERATIONS and Management)(Interview): An article from: Customer Interaction Solutions</a>","width":400,"height":300}