{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Employees First, Customers Second: Turning Conventional Management Upside Down","author_name":"Vineet Nayar","thumbnail_url":"https://www.ebooknetworking.net/books/B00/4OC/bigB004OC07KS.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B004OC07KS.html\">Employees First, Customers Second: Turning Conventional Management Upside Down</a>","width":400,"height":300}